1.

Investigating the effects of E-CRM's Functions on customer's E-satisfaction and E-loyalty (Case Study: Digikala Online Store)

صفحه 645-662
Hashem Aghazade؛ Iman Ahmadi؛ Mohammad Mehdi Dabiran

2.

Representing a Model Using Data Mining Approach for Maximizing Profit with Considering Product Assortment and Space Allocation Decisions

صفحه 663-680
Manoochehr Ansari؛ Ali Heidari؛ Ali Setareh Gooran Abad

3.

Investigating the Supply Chain Strategies and Information System Strategies Alignment and its Effects on Supply Chain Management Performance (Case Study: Manufacturing Firms in Khuzestan Province, Iran)

صفحه 681-710
Belghis Bavarsad؛ Batol Rezai؛ Faraj Ollah Rahimi؛ Hasan Ali Sinaei

4.

Providing a Framework for Reforming Premium Rates of Vehicle Collision Coverage with Using Neural Networks Model (A Case Study of Asia Insurance Company)

صفحه 711-732
Mohammad Saleh Torkestani؛ Arman Dehpanah؛ Mohammad Taghi Taghavifard؛ Shahram Shafiee

5.

Identifying Effective Solutions for Improving the Informative Effectiveness of Hotels’ Websites (Case Study: Top Hotels of Touristic Cities in Iran)

صفحه 733-750
Saeed Jafari Moghadam؛ Nooshin Hashemi

6.

Studying the Intervening Role of Social Capital in the Effect on Corporate Social Media on Quality of Knowledge and Innovational Performance

صفحه 751-770
Naser Asgari؛ Behnam Jahani

7.

Futures of Iran’s Software Industry a Scenario Development Approach

صفحه 771-852
Seyed Sepehr GhaziNoory؛ Fatemeh Saghafi؛ Maryam Mirzaei

8.

Designing Fuzzy Inference System by Learning from Training Samples to Measure the Participation of Operational Staff in the Health of Workplace

صفحه 791-810
Saeed Malekinejad؛ Ahmad Tavakoli؛ Naser Motahari

9.

Providing a Framework for E-readiness Assessment and Action for E-Commerce in Ramak Dairy Company in Shiraz

صفحه 811-832
Ali Mohammadi؛ Farzaneh Berahmand؛ Payam Shojaei

10.

The Importance of Information Technology in Creating Occupation and Representation the Possibility Strategies by Using of Fuzzy Rule-Based Systems

صفحه 833-852
Mohammad Hemati


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