- آقایی، مریم؛ اللهوردی، زهرا؛ باغبانی آرانی، ابوالفضل (1390) هوشمندی مدیران؛ مزیت رقابتی هزاره سوم با تأکید بر هوش فرهنگی، اخلاقی و عاطفی، چاپ اول، تهران: انتشارات جامعه شناسان.
- آپوستولوپولوس، یورکوس (1388) جامعهشناسی گردشگری، ترجمه: بیژن شفیعی، رشت: انتشارات وارسته.
- افراخته، حسن و خدائی، بهرام علی (1390) ساماندهی گردشگری در تفرجگاههای پیرا شهری هماهنگ با ظرفیت تحمل محیطی، نشریه تحقیقات کاربردی علوم جغرافیایی، دوره 17، شماره 20، صص. 88-69.
- تولایی، سیمین (1386) مروری بر صنعت گردشگری تهران: دانشگاه تربیتمعلم.
- جعفری، سکینه؛ احسانفر، سعید؛ ملکی مجد، شیلا (1396) حمایت ساکنان از توسعه گردشگری: نقش تصویر مکان و اثرات تصوری گردشگری، نشریه توسعه گردشگری شهری، دوره 4، شماره 4، صص. 53-35.
- زیاری، کرامت الله؛ جمالی، کیوان؛ صادقی، فرشید (1396) ارائه الگوی توسعه پایدار گردشگری (نمونه موردی: شهر لاهیجان)، نشریه گردشگری شهری، دوره 4، شماره 4، صص. 71-55.
- سپهر، مسعود (۱۳۷۵) یزد، نگین کویر مجموعه اطلاعات و راهنمای سیاحتی، یزد: وزارت فرهنگ و ارشاد اسلامی.
- کروبی، مهدی؛ امیری، زینب؛ محمود زاده، مجتبی (1395) تأثیر هوش فرهنگی بر عملکرد شغلی موردمطالعه: راهنمایان تور ورودی شهر تهران، برنامهریزی و توسعه گردشگری، دوره 5، شماره 18، صص. 136-119.
- مرادی مسیحی، واراز و قاسمی، علی (1393) نقش گردشگری در توسعه اقتصادی سکونتگاههای روستایی شهرستان بهشهر، اقتصاد فضا و توسعه روستایی، دوره 2، صص. 125-106.
- وثوقس، لیلا و خوشنمک، صادق (1394). تبیین تفاوتهای میان فرهنگی در گردشگری مبتنی بر درک جامعه محلی موردمطالعه: ناحیه قرهداغ (ارسبان)، فصلنامه تحقیقات فرهنگی ایران، دوره 8، شماره 2، صص. 129-95.
- Afrakhteh, H. & Khodaei, B.A. (2011) Organizing tourism in suburban resorts in accordance with the environmental tolerance capacity, Journal of Applied Research in Geographical Sciences, Vol.17, No.20, pp. 69-88. [In Persian]
- Aghaei, M. & Allahwerdi, Z. & Baghbani Arani, A. (2011) Intelligence of managers; "The competitive advantage of the third millennium with an emphasis on cultural, moral and emotional intelligence, first edition, Tehran: Sociologists Publications. [In Persian]
- Amir Mazaheri, A. M. & Navidnia, M. & Jamehdaran, A. (2017) Study of the relationship between the level of cultural intelligence and the performance of the staff of Dar al-Hadith Scientific and Cultural Institute, Journal of Religion and Cultural Policy, Vol.8, pp. 65-87. [In Persian]
- Ang, S. & Inkpen, A. C. (2008) Cultural intelligence and offshore outsourcing success: A framework of firm‐level intercultural capability, Decision Sciences, Vol.39, No.3, pp. 337-358.
- Ang, S. & Van Dyne, L. & Koh, C. & Ng, K. Y. & Templer, K. J. & Tay, C. & Chandrasekar, N. A. (2007) Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance, Management and organization review, Vol.3, No.3, pp. 335-371.
- Apostolopoulos, Yorkus. (2009) Sociology of Tourism, Translation: Bijan Shafiee, Rasht: Varasteh Publications. [In Persian]
- Benkenstein, M. & Yavas, U. & Forberger, D. (2003) Emotional and cognitive antecedents of customer satisfaction in leisure services: the case of the Rostock Zoo, Journal of Hospitality & Leisure Marketing, Vol.10, No.3-4, pp. 173-184.
- Bontis, N. & Booker, L. D. & Serenko, A. (2007) The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry, Management decision, Vol.45, No.9, pp. 1426-1445.
- Boo, S. & Busser, J. & Baloglu, S. (2009) A model of customer-based brand equity and its application to multiple destinations, Tourism management, Vol.30, No.2, pp. 219-231.
- De Mooij, M. & Hofstede, G. (2011) Cross-cultural consumer behavior: A review of research findings, Journal of international consumer marketing, Vol.23, No.3-4, pp. 181-192.
- Earley, P. C. (2002) A theory of cultural intelligence in organizations, Research in organizational behavior, Vol.24, pp. 271-299.
- Earley, P. C. & Ang, S. (2003) Cultural intelligence: Individual interactions across cultures, Stanford University Press.
- Inskeep, E. (1991) Tourism planning: An integrated and sustainable development approach, John Wiley & Sons.
- El-Adly, M. I. (2019) Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty, Journal of Retailing and Consumer Services, Vol.50, pp. 322-332.
- Elliott, J. (2020) Tourism: Politics and public sector management, Routledge.
- Fallahi, K. (2013)Behavior of other people,Tehran: The Voice of the Land of Mahour. [In Persian]
- Frías-Jamilena, D. M. & Sabiote-Ortiz, C. M. & Martín-Santana, J. D. & Beerli-Palacio, A. (2018) Antecedents and consequences of cultural intelligence in tourism, Journal of destination marketing & management, Vol.8, pp. 350-358.
- Fu, Y. & Liu, X. & Wang, Y. & Chao, R. F. (2018) How experiential consumption moderates the effects of souvenir authenticity on behavioral intention through perceived value, Tourism Management, Vol.69, pp. 356-367.
- Gallarza, M. G. & Saura, I. G. (2006) Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behavior, Tourism management, Vol.27, No.3, pp. 437-452.
- Gonçalves, G. & Reis, M. & Sousa, C. & Santos, J. & Orgambídez-Ramos, A. & Scott, P. (2016) Cultural intelligence and conflict management styles, International Journal of Organizational Analysis.
- Higgins-Desbiolles, F. (2018) Sustainable tourism: Sustaining tourism or something more? Tourism management perspectives, Vol.25, pp. 157-160.
- Jafari, S. & Ehsanafar, S. & Maleki Majd, Sh. (2017) Residents' support for tourism development: The role of place image and the imaginative effects of tourism, Journal of Urban Tourism Development, Vol.4, No.4, pp. 53-35. [In Persian]
- Jamal, A. & Sharifuddin, J. (2015) Perceived value and perceived usefulness of halal labeling: The role of religion and culture, Journal of Business research, Vol.68, No.5, pp. 933-941.
- Jordan, E. J. & Spencer, D. M. & Prayag, G. (2019) Tourism impacts, emotions and stress. Annals of Tourism Research, Vol.75, pp. 213-226.
- Ziari, K. & Jamali, K. & Sadeghi, F. (2017) Presenting the model of sustainable tourism development (case study: Lahijan city), Journal of Urban Tourism, Vol.4, No.4, pp.71-55. [In Persian]
- Karroubi, M. & Amiri, Z. & Mahmoudzadeh, M. (2015)The effect of cultural intelligence on the job performance under study: Inbound tour guides in Tehran,Tourism Planning and Development, 5, No.18, pp. 119-136. [In Persian]
- Karroubi, M. & Hadinejad, A. & Mahmoudzadeh, S. (2014) A study on relationship between cultural intelligence and cross-cultural adjustment in tour management, Management Science Letters, Vol.4, No.6, pp.1233-1244.
- Kesari, B. & Atulkar, S. (2016) Satisfaction of mall shoppers: A study on perceived utilitarian and hedonic shopping values, Journal of Retailing and Consumer services, Vol.31, pp. 22-31.
- Kim, K. H. & Park, D. B. (2017) Relationships among perceived value, satisfaction, and loyalty: Community-based ecotourism in Korea, Journal of Travel & Tourism Marketing, Vol.34, No.2, pp. 171-191.
- Lee, J. S. & Lee, C. K. & Choi, Y. (2011) Examining the role of emotional and functional values in festival evaluation, Journal of Travel Research, Vol.50, No.6, pp. 685-696.
- Lorenz, M. P. & Ramsey, J. R. & Richey Jr, R. G. (2018) Expatriates’ international opportunity recognition and innovativeness: The role of metacognitive and cognitive cultural intelligence, Journal of World Business, Vol.53, No.2, pp. 222-236.
- Moradi Masihi, V.& Ghasemi, A. (2014)The role of tourism in the economic development of rural settlements in Behshahr,Space Economics and Rural Development, 2, pp. 106-125. [In Persian]
- Prebensen, N. K. & Woo, E. & Chen, J. S. & Uysal, M. (2013) Motivation and involvement as antecedents of the perceived value of the destination experience, Journal of travel research, Vol.52, No.2, pp. 253-264.
- Qi, H. & Smith, K. A. & Yeoman, I. (2018) Cross-cultural event volunteering: Challenge and intelligence, Tourism Management, Vol.69, pp. 596-604.
- Sepehr, M. (1996)Yazd, Negin Kavir, information collection and tourist guide,Yazd: Ministry of Culture and Islamic Guidance. [In Persian]
- Simão, J. N. & Partidário, M. D. R. (2012) How does tourism planning contribute to sustainable development? Sustainable Development, Vol.20, No.6, pp. 372-385.
- Swarbrooke, J. (1999) Sustainable tourism management, Cabi.
- Tavallaei, S. (2007) A Review of Tehran Tourism Industry: Tarbiat Moallem University. [In Persian]
- Tsaur, S. H. & Lin, Y. C. & Lin, J. H. (2006) Evaluating ecotourism sustainability from the integrated perspective of resource, community and tourism. Tourism management, Vol.27, No.4, pp. 640-653.
- Vosoughs, L. & Khosh Namak, S. (2015).Explaining Intercultural Differences in Tourism Based on the Perception of the Study Local Community: Qarahdagh District (Arsban), Iranian Cultural Research Quarterly, Vol.8, No.2, pp.95-129. [In Persian]
- Zeithaml, V. A. (1982) Consumer response to in-store price information environments, Journal of consumer research, Vol.8, No.4, pp. 357-369.
|