Hasanzadeh, Hasanzadeh, Nazemi, Mahsa, Elahi, Elahi, Zanjani, Zanjani. (1392). A Framework Determining Service Level in a B2B Environment based on ITIL Framework. , 5(2), 37-56. doi: 10.22059/jitm.2013.36527
Hasanzadeh Hasanzadeh; Mahsa Nazemi; Elahi Elahi; Zanjani Zanjani. "A Framework Determining Service Level in a B2B Environment based on ITIL Framework". , 5, 2, 1392, 37-56. doi: 10.22059/jitm.2013.36527
Hasanzadeh, Hasanzadeh, Nazemi, Mahsa, Elahi, Elahi, Zanjani, Zanjani. (1392). 'A Framework Determining Service Level in a B2B Environment based on ITIL Framework', , 5(2), pp. 37-56. doi: 10.22059/jitm.2013.36527
Hasanzadeh, Hasanzadeh, Nazemi, Mahsa, Elahi, Elahi, Zanjani, Zanjani. A Framework Determining Service Level in a B2B Environment based on ITIL Framework. , 1392; 5(2): 37-56. doi: 10.22059/jitm.2013.36527


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