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Rahnamafard, Seyed Mohsen, Vaezi, Reza, Hanafizadeh, Payam, Chitsaz, Ehsan. (1400). A BPMN Extension to Support Organizational Structure Evaluation, Case study: Service Desk of University of Tehran. , (), -. doi: 10.22059/jitm.2021.330175.2907
Seyed Mohsen Rahnamafard; Reza Vaezi; Payam Hanafizadeh; Ehsan Chitsaz. "A BPMN Extension to Support Organizational Structure Evaluation, Case study: Service Desk of University of Tehran". , , , 1400, -. doi: 10.22059/jitm.2021.330175.2907
Rahnamafard, Seyed Mohsen, Vaezi, Reza, Hanafizadeh, Payam, Chitsaz, Ehsan. (1400). 'A BPMN Extension to Support Organizational Structure Evaluation, Case study: Service Desk of University of Tehran', , (), pp. -. doi: 10.22059/jitm.2021.330175.2907
Rahnamafard, Seyed Mohsen, Vaezi, Reza, Hanafizadeh, Payam, Chitsaz, Ehsan. A BPMN Extension to Support Organizational Structure Evaluation, Case study: Service Desk of University of Tehran. , 1400; (): -. doi: 10.22059/jitm.2021.330175.2907

A BPMN Extension to Support Organizational Structure Evaluation, Case study: Service Desk of University of Tehran

Journal of Information Technology Management
مقالات آماده انتشار، پذیرفته شده، انتشار آنلاین از تاریخ 25 مهر 1400
نوع مقاله: Research Paper
شناسه دیجیتال (DOI): 10.22059/jitm.2021.330175.2907
نویسندگان
Seyed Mohsen Rahnamafard* 1؛ Reza Vaezi2؛ Payam Hanafizadeh3؛ Ehsan Chitsaz4
1Ph.D. student of Human Resource Management Department of Public Administration, Allameh Tabataba’i University
2Department of Public Administration, Faculty of Management and Accounting, Allameh Tabataba’i University
3Faculty of Management and Accounting, Allameh Tabataba'i University,
4Faculty of Entrepreneurship, University of Tehran
چکیده
Different companies of different sizes are struggling with the pressing challenges of economic pressures, market conditions, customer preferences, and technological innovations. In response, many are changing the design of their organization to make them more flexible. But there are no proper methods and tools for designing an organization at the age of information and big data which suggest a specific design fit to a particular organization. To bridge this gap, this paper proposes to extend the business process modeling notation (BPMN 2.0) to organizational structure concepts so that a common modeling formalism can address different types of structure dimensions such as centralization, formalization, and complexity. This innovation helps the designers of the organization to evaluate their structure designs before implementing them in a simulation space provided by the process architecture repository. This extension, called "BPMNOS", is methodically designed using BPMN 2.0 development mechanisms proposed by (Stroppi, Chiotti, et al. 2011), and (Braun 2015) based on BPMN conceptual framework introduced by OMG (OMG 2013). In this method, after exploring concepts in the subject domain the researcher maps these concepts to BPMN and then suggests new ones and new notations to achieve new goals. The results of a laboratory experiment show that the extension supports designers for a more comprehensive understanding of their design. And the result of structure dimension index calculation based on this tool is close to the standard questionnaire result.
کلیدواژه‌ها
BPM؛ BPMN2؛ Process Architecture؛ Organizational Structure؛ Organizational Design
آمار
تعداد مشاهده مقاله: 565


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