تعداد نشریات | 161 |
تعداد شمارهها | 6,532 |
تعداد مقالات | 70,501 |
تعداد مشاهده مقاله | 124,098,999 |
تعداد دریافت فایل اصل مقاله | 97,206,558 |
The Impact of Hospital Information System on Nurses' Satisfaction in Iranian Public Hospitals: the Moderating Role of Computer Literacy | ||
Journal of Information Technology Management | ||
دوره 12، شماره 4، 2020، صفحه 141-159 اصل مقاله (962.99 K) | ||
نوع مقاله: Research Paper | ||
شناسه دیجیتال (DOI): 10.22059/jitm.2020.299802.2491 | ||
نویسندگان | ||
Abbas Gholampour1؛ Mir Hadi Moazen Jamshidi* 2؛ Alireza Habibi3؛ Narges Motamedi Dehkordi4؛ Pejman Ebrahimi5 | ||
1MSc., Department of Management, Rasht Branch, Islamic Azad University, Rasht, Iran, | ||
2, Assistant Prof., Department of Management, Payame Noor University, Tehran, Iran. | ||
3Assistant Prof., Ahlul-Bayt International University, Tehran, Iran, | ||
4PhD Candidate, Department of Management and Economics, Faculty of Business Management, Marketing Science and Research Branch, Islamic Azad University, Tehran, Iran. | ||
5PhD Candidate, Doctoral School of Economic and Regional Sciences, Szent Istvan University, Hungary. | ||
چکیده | ||
This study aimed to investigate the impact of the hospital information system (HIS) on nurses' satisfaction in Iranian public hospitals and to examine the moderating effect of computer literacy. The study population consisted of nurses working in public hospitals in Iran. A sample of 385 Iranian public hospitals was surveyed and a total of 1912 questionnaires were collected over 9 months. The analytical method used to empirically test the proposed hypotheses was the SEM technique using SmartPLS3. Results showed that all four variables of nurses' attitude, system quality, information quality, and service quality had significant positive effects on nurses' satisfaction with HIS. The findings also indicated that the effects of nurses' attitude, system quality, and particularly service quality increased on nurses' satisfaction with HIS by rising computer literacy, and only the effect of (computer literacy × information quality) was not significant on satisfaction. The use of FIMIX, CTA, and permutation test analyses is the innovation of the analysis. | ||
کلیدواژهها | ||
HIS؛ Nurses’ satisfaction؛ Computer literacy؛ Nurses’ attitude | ||
مراجع | ||
AbouZahr, C., & Boerma, T. (2005). Health Information System: The foundation of public health. Bulletin of the World Health Organization, 83(8), 578–83. Acharyulu, G.V. (2012). Assessment of Hospital Information System Quality in Multi Speciality Hospital. International Journal of Innovation Management and Technology, 3(4), 349-352. Aggelidis, V.P. & Chatzoglou, P.D. (2012). Hospital information systems: Measuring end user computing satisfaction (EUCS). Journal of biomedical informatics, 45(3), 566-579. Aghazadeh, S., Aliyev, A., & Ebrahimnezdah, M. (2012). Review the Role of Hospital Information Systems in Medical Services Development. International Journal of Computer Theory and Engineering, 4(6), 866-870. Ali, M., Zhou, L., Miller, L., & Ieromonachou, P. (2016). User resistance in IT: A literature review. International Journal of Information Management, 36(1), 35-43. Alquraini, H., Alhashem, A.M., Shah, M.A., & Chowdhury, R.I. (2007). Factors Influencing Nurses’ Attitudes Towards The Use of Computerized Health Information Systems in Kuwaiti Hospitals. Journal of Advanced Nursing, 57(4), 375-81. Alwan K., Awoke Ayele, T., & Tilahun, B. (2015). Knowledge and Utilization of Computers Among Health Professionals in a Developing Country: A CrossSectional Study. JMIR Human Factors, 2(1), 1-4. Arbatani, T.R., Kawamorita, H., Ghanbary, S., & Ebrahimi, P. (2019). Modelling Media Entrepreneurship in Social Media:SEM and MLP-ANN Approach. AD-Minister, 34, 33-50. Bossen, C., Jensen, L.G., & Udsen, F.W. (2013). Evaluation of a comprehensive EHR based on the DeLone and McLean model for IS success: Approach, results, and success factors. Int J Med Inform, 82(10), 940–53. Coffey, C., Wurster, L., Groner, J., Hoffman, J., Hendren, V., Nuss, K., ... ;Covert, J. (2015). Comparison of paper documentation to electronic documentation for trauma resuscitations at a Level I pediatric trauma center. Journal of Emergency Nursing, 41(1), 52–56. Ebrahimi, P., & Mirbargkar, S.M. (2017). Green entrepreneurship and green innovation for SME development in market turbulence. Eurasian Business Review, 7(2), 203-228. Ebrahimi, P., Ahmadi, M., Gholampour, A., & Alipour, H. R. (2019b). CRM Performance and Development of Media Entrepreneurship in Digital, Social Media and Mobile Commerce. International Journal of Emerging Markets, Doi: 10.1108/IJOEM-11-2018-0588 Ebrahimi, P., Chamanzamin, M. R., Roohbakhsh, N., Shaygan, J. (2017). Transformational and transactional leadership: Which one is more effective in the education of employees’ creativity? Considering the moderating role of learning orientation and leader gender. International Journal of Organizational Leadership, 6(1), 137-156. Ebrahimi, P., Hajmohammadi, A., & Khajeheian, D. (2019a). Place branding and moderating role of social media. Current Issues in Tourism, DOI:10.1080/13683500.2019.1658725 Ebrahimi, P., Moosavi, S. M., & Chirani, E. (2016). Relationship between Leadership Styles and Organizational Performance by Considering Innovation in Manufacturing Companies of Guilan Province. Procedia-Social and Behavioral Sciences, 230, 351-358. Ebrahimi, P., Shafiee, B., Gholampour, A., & Yousefi, L. (2018a). Impact of Organizational Innovation, Learning Orientation and Entrepreneurship on SME Performance: The Moderating Role of Market Turbulence and ICT. In: Khajeheian, D., Friedrichsen, M., & Modinger, W. (Eds), Competitiveness in Emerging Markets(pp.447-480). Berlin: Springer. Ebrahimi, P., Shirsavar, H.R.A., Forootani, F., & Roohbakhsh, N, Ebrahimi, KH. (2018b). Entrepreneurship and SMEs Performance: Studying the Mediating Role of Innovation and the Moderating Role of Firm Size. In: Khajeheian, D., Friedrichsen, M., & Modinger, W. (Eds), Competitiveness in Emerging Markets(pp.481-501). Berlin: Springer. Fadhil, N.F., Jusop, M., & Abdullah, A.A. (2012). Hospital Information System (HIS) Implementation in a Public Hospital: A Case Study From Malaysia. Far East Journal of Psychology and Business, 8(3), 1-11. Garcia-Smith, D., & Effken, J.A. (2013). Development and initial evaluation of the Clinical Information Systems Success Model (CISSM). Int J Med Inform, 82(6), 539–52. Geisser, S. (1974). A predictive approach to the random effect model. Biometrika, 61(1), 101–107. Gürsel, G., Zayim, N., Gülkesen, K.H., Arifoğlu A., & Saka, O. (2014). A New Approach in the Evaluation of Hospital Information Systems. Turkish Journal of Electrical Engineering & Computer Sciences, 22, 214-222. Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E., & Tatham, R.L. (2006), Multivariate Data Analysis, 6th ed., Pearson/Prentice Hall, Upper Saddle River, NJ. Hair, J.F., Hult, G.T.M., Ringle, C.M., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modelling (PLS-SEM), 2nd ed., Sage, Thousand Oaks, CA. Hair, J.F., Sarstedt, M., Ringle, C.M., & Gudergan, S.P. (2018). Advanced Issues in Partial Least Squares Structural Equation Modeling, Sage publications Ltd. Henseler, J., Dijkstra, T.K., Sarstedt, M., Ringle, C.M., Diamantopoulos, A., Straub, D.W., Ketchen, D.J., Hair, J.F., Hult, G.T.M., & Calantone, R.J. (2014). Common beliefs and reality about partial least squares: comments on Rönkkö & Evermann (2013). Organizational Research Methods, 17(2), 182-209. Henseler, J., Ringle, C.M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. Hoxha, K., Hung, Y.W., & Irwin, B.R. (2020). Understanding the challenges associated with the use of data from routine health information systems in low-and middle-income countries: A systematic review. Health Information Management Journal, Doi: 10.1177/1833358320928729 Ismail, N.I., Abdullah, N.H., Shamsudin, A., & Ariffin, N.A. (2013). Implementation Differences of Hospital Information System (HIS) in Malaysian Public Hospitals. International Journal of Social Science and Humanity, 3(2), 115-120. Janavi, E., Soleimani, M., Gholampour, A., Friedrichsen, M., & Ebrahimi, P. (2020). Effect of Social Media Adoption and Media Needs on Online Purchase Behavior: The Moderator Roles of Media Type, Gender and Age. Journal of Information Technology, Doi: 10.22059/jitm.2020.300799.2501 Johnson, M., Sanchez, P., & Zheng, C. (2016). Reducing patient clinical management errors using structured content and electronic nursing handover. Journal of Nursing Care Quality, 31(3), 245–253. Kamau, J.K., Onyango-Osuga, B. & Njuguna, S. (2017). Challenges facing implementation of referral system for quality health care services in Kiambu county, Kenya. Health systems and policy research, 4(1), 1-8. Kaya, N. (2011). Factors Affecting Nurses’ Attitudes Toward Computers in Healthcare. Computers, Informatics, Nursing, 29(2), 121–129. Kelly et al. (2011). Cell-surface markers for the isolation of pancreatic cell types derived from human embryonic stem cells. Nat Biotechnol, 29(8), 750-756. Khajeheian, D., & Ebrahimi, P. (2019). Media branding and value co-creation: effect of user participation in social media of newsmedia on attitudinal and behavioural loyalty. European Journal of International Management, Doi: 10.1504/EJIM.2020.10020735 Laramee, A. S., Bosek, M., Shaner-McRae, H., & PowersPhaneuf, T. (2012). A comparison of nurse attitudes before implementation and 6 and 18 months after implementation of an electronic health record. Computers Informatics Nursing, 30(10), 521–530. Liu, S., & Wang, L. (2015). Influence of managerial control on performance in medical information system projects: The moderating role of organizational environment and team risks. International Journal of Project Management, 34(1), 102-116. Lu, C.H., Hsiao, J.L., & Chen, R.F. (2012). Factors determining nurse acceptance of hospital information systems. Comput Inform Nurs, 30(5), 257-264. McBride, S., Delaney, J.M., & Tietze, M. (2012). Health Information Technology and Nursing. American Journal of Nursing, 112(8), 36-42. Menachemi, N., & Collum, T.H. (2011). Benefits and drawbacks of electronic health record systems. Risk Management and Health Care Policy, 4, 47–55. Mohammadi, F.M., Jafarlalal, E., Emamzadeh Ghasemi, H.S., Bahrani, N., & Sardashti, S. (2016). Evaluation of vocal-electronic nursing documentation: A comparison study in Iran. Informatics for Health and Social Care, 42(3), 250-260. Monteiro, A.P. (2016). Cyborgs, Biotechnologies, and Informatics in Health CareNew Paradigms in Nursing Sciences. Nursing Philosophy 17(1), 19-27. Nengomasha, C., Abankwah, R., Uutoni, W., & Pazvakawambwa, L. (2018). Health information systems in Namibia. Information and Learning Science, 119(7/8), 358–376. Nunes, G.S., & Javier, M.G.F. (2014). Hospital Information System Satisfaction in Brazil: Background and Moderating Effects. Int J Res Found Hosp Healthc Adminstration, 2, 1–9. Piscotty, R.J., Kalisch, B., & Gracey-Thomas A. (2015). Impact of Healthcare Information Technology on Nursing Practice. Journal of Nursing Scholarship, 47(4), 287-293. Praveen Kumar, A., & Gomes, L.A. (2006). A Study of the Hospital Information System (HIS) in the Medical Records Department of a Tertiary Teaching Hospital. Journal of the Academy of Hospital Administration, 18(1), 1-12. Ramaswami, M., Rao, S., van der Bliek, A.M., Kelly, R.B., & Krishnan, K.S. (1993). Genetic studies on dynamin function in Drosophila. Journal of Neurogenetics, 9(2), 73-87. Ringle, Ch. M., Wende, S, & Becker, J-M. (2015). SmartPLS 3. Bönningstedt: SmartPLS. Retrieved from http://www.smartpls.com. Salameh, B., Eddy, L. L., Batran, A., Hijaz, A., & Jaser, S. (2019). Nurses’ Attitudes Toward the Useof an Electronic Health InformationSystem in a Developing Country. Open Nursing, 5, 1-8. Saluvan, M., & Ozonoff, A. (2018). Functionality of hospital information systems: results from a survey of quality directors at Turkish hospitals. BMC Medical Informatics and Decision aking, 18(6), Doi: 10.1186/s12911-018-0581-2 Sanchez, G. (2013). PLS Path Modeling with R, Trowchez Editions. Berkeley, 2013. Sebetci, Ö. (2018). Enhancing end-user satisfaction through technology compatibility: An assessment on health information system. Health Policy and Technology, 7(3), 265-274. Şenol Çelik, S., Hikmet, N., & Ünal, I. (2017). Health Information Technology in Nursing: Views and Attitudes of Nurse Managers. Hacettepe Journal of Health Administration, 20(4): 397-407. Serrano, A., Garcia-Guzman, J., Xydopoulos, G. et al. (2020). Analysis of Barriers to the Deployment of Health Information Systems: a Stakeholder Perspective. Information Systems Frontiers, 22, 455–474. Sinha, R.K., & Sinha, A. (2015). Knowledge, Attitude and Practice of Health Information System. Journal of Health Management, 17(4), 425–437. Stone, M. (1974). Cross-validatory choice and assessment of statistical predictions. Journal of the Royal Statistical Society. Series B, 36, 111–147. Tabibi, S.J., Nasiripour, A.A., Kazemzadeh, R.B., & Farhangim A.A. (2011). Effective Factors on Hospital Information System Acceptance: A Confirmatory Study in Iranian Hospitals. Middle-East Journal of Scientific Research, 9(1), 95-101. Tilahun, B., & Fritz, F. (2015). Modeling antecedents of electronic medicalrecord system implementation success inlow-resource setting hospitals. Medical Informatics and Decision Making, 15(61), 1-9. | ||
آمار تعداد مشاهده مقاله: 1,664 تعداد دریافت فایل اصل مقاله: 1,737 |