ارائه چارچوب مدیریت تجربه مشتری در صنعت هتلداری: مرور نظام‌مند مبانی نظری

ایرانی، علیرضا؛ فرهنگی، علی اکبر؛ مهرگان، محمدرضا؛ ایرانی، سپیده (۱۳۹۷). ارائه‌ الگوی مشارکت هم‌آفرینانه در بازار گردشگری. مدیریت بازرگانی، ۱۰(4)، 88۹- ۹۰۴.

حقیقی، محمد؛ روشندل اربطانی، طاهر؛ روستا، احمد؛ صالحی، علی (۱۳۹۶). ارائه‌ الگوی کاربردی برای بازاریابی چندحسی در برندسازی مقصد گردشگری. مدیریت بازرگانی، ۹(۱)، ۸۲-۶۳.

حمیدی‌زاده، محمدرضا؛ اخوان، مریم؛ کاظمی گرجی، احمد (۱۳۹۸). شناسایی انواع تجربه‌های مصرف و بررسی تأثیر آنها بـر ادراک از قیمت. مدیریت بازرگانی، ۱۱(۳)، ۶۰۸-۵۸۵.

رحیمی باغملک، جهانبخش؛ حقیقی، محمد؛ میرا، ابوالقاسم (۱۳۹۸). طراحی و تبیین مدل وفاداری بر مبنای تجربه مشتری در صنعت هتلداری با استفاده از استراتژی تئوری داده‌بنیاد. مدیریت بازرگانی، ۱۱(۱)، ۱۴۰-۱۲۵.

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