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تأثیر متناقض رضایت شغلی بر آوای مخرب کارکنان با توجه به نقش میانجیگری شبکههای اجتماعی و تعهد سازمانی | ||
مدیریت دولتی | ||
مقاله 9، دوره 10، شماره 2، 1397، صفحه 311-332 اصل مقاله (396.12 K) | ||
نوع مقاله: مقاله علمی پژوهشی | ||
شناسه دیجیتال (DOI): 10.22059/jipa.2018.254720.2240 | ||
نویسندگان | ||
غلامعلی طبرسا1؛ سجاد شکوهیار2؛ محمد الفت* 3 | ||
1استاد گروه مدیریت دولتی، دانشکده مدیریت و حسابداری دانشگاه شهید بهشتی، تهران، ایران | ||
2استادیار گروه مدیریت فناوری اطلاعات، دانشکده مدیریت و حسابداری دانشگاه شهید بهشتی، تهران، ایران | ||
3کارشناس ارشد سیستمهای اطلاعاتی مدیریت، دانشکده مدیریت دانشگاه شهید بهشتی، تهران، ایران | ||
چکیده | ||
هدف: هدف از پژوهش حاضر، بررسی نقش متناقض رضایت شغلی در اثرگذاری بر آوای مخرب کارکنان با توجه به نقش میانجیگری شبکههای اجتماعی و تعهد سازمانی است. روش: در این پژوهش 240 نفر از کارکنان شرکت آسیاتک پیمایش شدهاند. برای اعتبارسنجی فرضیهها، روش حداقل مربعات جزئی مد نظر قرار گرفته است. یافتهها: نتایج پژوهش حاکی از آن است که شبکههای اجتماعی به تقویت آوای مخرب کارکنان منجر میشود. افرادی که رضایت شغلی و تعهد سازمانی بالاتری دارند، از شبکههای اجتماعی برای برقراری ارتباط با همکاران خود بیشتر استفاده میکنند. تعهد سازمانی به کاهش آوای مخرب منجر شده و رضایت شغلی به طور مستقیم به افزایش آن منجر میشود. نتیجهگیری: سهم افزایی نظری در این پژوهش آن است که نشان میدهد شبکههای اجتماعی علیرغم مزایای بسیاری که در محیط کار به ارمغان میآورند، با تهدیدهای اجتنابناپذیری مانند تقویت آوای مخرب همراه هستند. | ||
کلیدواژهها | ||
شبکههای اجتماعی عمومی؛ شبکههای اجتماعی سازمانی؛ آوای مخرب کارکنان؛ رضایت شغلی؛ تعهد سازمانی | ||
مراجع | ||
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