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بررسی تأثیر ویژگیهای پخش زنده بر رفتار شهروندی و قصد خرید با نقش میانجی تجربه غوطهوری و اعتماد(مطالعه موردی: دنبالکنندگان صفحات گردشگری در اینستاگرام) | ||
| بررسیهای مدیریت رسانه | ||
| دوره 4، شماره 4، 1404، صفحه 573-603 اصل مقاله (1.4 M) | ||
| نوع مقاله: مقاله پژوهشی | ||
| شناسه دیجیتال (DOI): 10.22059/mmr.2026.402349.1209 | ||
| نویسندگان | ||
| زهرا شکرچی زاده اصفهانی* 1؛ محمد معمارزاده2؛ سمیه احمدزاده3 | ||
| 1استادیار، گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه فردوسی مشهد، مشهد، ایران. | ||
| 2کارشناس ارشد تجارت الکترونیک، دانشکده مدیریت، حسابداری و اقتصاد، دانشگاه شهید اشرفی اصفهانی، اصفهان، ایران. | ||
| 3استادیار گروه مدیریت، دانشکده مدیریت، حسابداری و اقتصاد، دانشگاه شهید اشرفی اصفهانی، اصفهان، ایران. | ||
| چکیده | ||
| هدف: پخش زنده در صفحات گردشگری در اینستاگرام، به عنوان یکی از مهمترین محرکههای توسعه گردشگری تبدیل شدهاست. بااینوجود، پژوهشهای اندکی در این حوزه انجام شده است. این پژوهش به بررسی تأثیر ویژگیهای پخش زنده بر رفتار شهروندی و قصد خرید با نقش میانجی تجربه غوطهوری و اعتماد پرداخته است. روش: پژوهش حاضر از لحاظ هدف کاربردی و از بعد ماهیت و روش توصیفی- پیمایشی بوده است. جامعه آماری، دنبالکنندگان صفحات گردشگری در اینستاگرام بوده که تعداد 150 نفر از آنان از طریق روش نمونهگیری غیرتصادفی در دسترس به عنوان نمونه انتخاب شدهاند. به منظور گردآوری اطلاعات از پرسشنامه و برای تحلیل دادهها از روش مدلسازی معادلات ساختاری با رویکرد حداقل مربعات جزیی PLS استفاده شدهاست. یافتهها: یافتههای پژوهش حاکی از آن بود که اصالت، تعامل و سرگرمکننده بودن پخش زنده هم به طور مستقیم و هم غیر مستقیم از طریق نقش میانجی تجربه غوطهوری بر قصد خرید تاثیر معناداری داشتهاند. به علاوه، تاثیر تعامل و سرگرمی بر اعتماد و همچنین بر قصد خرید از طریق نقش میانجی اعتماد معنادار بودهاست. از دیگر سو، تاثیر تعامل و اصالت پخش زنده بر رفتار شهروندی معنادار بوده است. ضمن اینکه تجربه غوطهوری در رابطه بین متغیرهای سرگرمی، اصالت و تعامل با رفتار شهروندی نقش میانجی داشتهاست. در نهایت، تاثیر تجربه غوطهوری بر رفتار شهروندی و همچنین تاثیر اعتماد بر قصد خرید معنادار بوده است. نتیجهگیری: به طور کلی این پژوهش نشان میدهد که ویژگیهای پخش زنده در اینستاگرام اغلب بر شکلگیری رفتارهای مخاطبان تاثیر بسزایی دارند. مادامیکه مخاطب در معرض محتوای اصیل، سرگرمکننده و تعاملی گردشگری در پخش زنده اینستاگرام قرار میگیرد، حس غوطهوری در او به وجود آمده و لذت بالایی را تجربه نموده که میتواند تمایل او به خرید بستههای گردشگری را افزایش دهد. | ||
| کلیدواژهها | ||
| پخش زنده؛ رفتار شهروندی مصرفکننده؛ قصد خرید؛ تجربه غوطهوری؛ اعتماد | ||
| مراجع | ||
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حاجی بابایی، حسین و اکبری، مهزیار (2023). نقش پلتفرمهای استریمهای آنلاین مبتنی بر رسانههای اجتماعی بر خریدهای بدون برنامه مصرفکنندگان با توجه به ویژگیهای منبع ارتباط و محصول. رشد فناوری، 19(75)، 58-71.
عمادی صادقی، لیلا؛ خدامی، سهیلا و اصانلو، بهاره (2023). بررسی تجربۀ جریان در تکنولوژی واقعیت افزوده مبتنی بر تئوری آستانۀ مجازی(مطالعۀ موردی: برنامۀ واقعیت افزوده)، تحقیقات بازاریابی نوین، 13(1)، 115-146.
هومن، حیدر علی(1403). مدلسازی معادلات ساختاری با کاربرد نرم افزار لیزرل، تهران: انتشارات سمت.
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