1.

Factors Affecting E-Satisfaction An Experience from Germany

دوره 4، شماره 12، زمستان 2012، صفحه 165-186
Shahriar Azizi؛ Amirnima Negahdari

2.

Investigating the effects of E-CRM's Functions on customer's E-satisfaction and E-loyalty (Case Study: Digikala Online Store)

دوره 8، شماره 4، زمستان 2016، صفحه 645-662
Hashem Aghazade؛ Iman Ahmadi؛ Mohammad Mehdi Dabiran

3.

The Effect of News Websites’ Design Quality on E- loyalty and Electronic Word of Mouth (e-wom) (Case Study: Allameh Tabatabaee University, Tehran)

دوره 6، شماره 2، پاییز 2014، صفحه 285-306
Mohammad Reza Karimi Alavijeh؛ Sheida Ahmadi


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