پیوندهای مفید
اخبار و اعلانات
آمار
| تعداد نشریات | 161 |
| تعداد شمارهها | 6,532 |
| تعداد مقالات | 70,501 |
| تعداد مشاهده مقاله | 124,098,887 |
| تعداد دریافت فایل اصل مقاله | 97,206,449 |
Sustainability of Islamic Bank CSR Programs: Experience from the Emerging Market | ||
| Iranian Economic Review | ||
| دوره 26، شماره 2، شهریور 2022، صفحه 435-443 اصل مقاله (656.69 K) | ||
| شناسه دیجیتال (DOI): 10.22059/ier.2022.88173 | ||
| نویسندگان | ||
| Amirul Afif Muhamat* 1؛ Mohamad Nizam Jaafar2؛ Sharifah Faigah Syed Alwi2؛ Norzitah Abdul Karim1 | ||
| 1Faculty of Business and Management, Universiti Teknologi MARA, Selangor, Malaysia | ||
| 2Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Selangor, Malaysia | ||
| چکیده | ||
| This article discusses the sustainability of Islamic CSR programs by assessing the satisfaction and quality of life. A series of semi-structured interviews were conducted with the beneficiaries of the CSR programs through the platform established by the bank, Bank Islam Malaysia Berhad, which is known as the Sadaqa House. Three key informants or key informants had been selected who represented their institutions and received assistance from the CSR programs. The data interviews were analyzed using the content analysis method. Findings showed that Sadaqa House is a platform that manages the CSR programs and has improved the quality of life and sustainability. This study is constrained by a small sample of key informants; however, the saturation of information or data is achieved as per the objectives of the study. Moreover, the selected key informants were relevant and appropriate for this study and could provide meaningful insights and achieve the purposes. This study contributes to a better understanding of the impact of CSR programs provided by financial institutions and the sustainability of such programs toward the beneficiaries. The study brings a perspective of the emerging market in the context of CSR. The experience of this bank can be used as a reference for best practices to be emulated by others. | ||
| کلیدواژهها | ||
| CSR؛ Islamic Bank؛ Sustainability؛ Beneficiary؛ Maqasid | ||
| مراجع | ||
|
Arnold, M. F. (2010). Competitive Advantage from CSR Programs. In C. Louche, S. Idowu, W. L. Filho (Eds.), Innovative CSR: From Risk Management to Value Creation. Sheffield: Greenleaf Publishing Limited.
Bella, V. D., & Al-Fayoumi, N. (2016). Perception of Stakeholders on Corporate Social Responsibility of Islamic Banks in Jordan. EuroMed Journal of Business, 11(1), 30-56.
Blaikie, N., & Priest, J. (2019). Designing Social Research: The Logic of Anticipation. New York: John Wiley & Sons.
Bryman, A. (2001). Social Research Methods. Oxford: Oxford University Press.
Carroll, A. B. (1999). Corporate Social Responsibility: Evolution of a Definitional Construct. Business and Society, 38(3), 268-295.
---------- (1991). The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders. Business Horizons, 34(4), 39-48.
---------- (1979). A Three-Dimensional Model of Corporate Performance. Academy of Management Review, 4, 497-505.
Chand, P. K. (2018). CSR Communication by Fortune Global 100 through Social Media–An Exploration (Doctoral Dissertation, Auckland University of Technology, Auckland). Retrieved from https://orapp.aut.ac.nz/bitstream/handle/10292/11974/ChandPK.pdf?sequence=3&isAllowed=y
Chin Shin, F. L. (2013). Effectiveness of BR1M Program in Addressing Problem of Rising Cost of Living. Retrieved from http://woulibrary.wou.edu.my/theses-project/CEMBA2013_CSLIEW.pdf
Creswell, J. (2010). Qualitative Inquiry and Research Design: Choosing among Five Approaches, 2, Retrieved from https://d1wqtxts1xzle7.cloudfront.net
Farook, S., Hassan, M. K., & Lanis, R. (2011). Determinants of Corporate Social Responsibility Disclosure: The Case of Islamic Banks. Journal of Islamic Accounting and Business Research, 2(2), 114-141.
Gołaszewska - Kaczan, U. (2015). Actions for Promoting Work-life Balance as an Element of Corporate Social Responsibility. Research Papers of the Wroclaw University, 387, Retrieved from https://www.academia.edu/download/55010759/creswell_Qualitative_Inquiry_2nd_edition.pdf
Goyal, P., & Chanda, U. (2017). A Bayesian Network Model on the Association between CSR, Perceived Service Quality and Customer Loyalty in Indian Banking Industry. Sustainable Production and Consumption, 10, 50-65.
Guest, G., Bunce, A., & Johnson, L. (2006). How Many Interviews are Enough? An Experiment with Data Saturation and Variability. Field Methods, 18(1), 59-82.
Hassan, A., & Chachi, A. (2005). The Role of Islamic Financial Institutions in Sustainable Development (59-93). In M. Iqbal and A. Ahmad (Ed.), Islamic Finance and Economic Development. New York: Palgrave Macmillan.
Hillenbrand, C., & Money, K. (2007). Corporate Responsibility and Corporate Reputation: Two Separate Concepts or Two Sides of the Same Coin? Corporate Reputation Review, 10(4), 261-277.
Hossain, M. S. (2019). The Nexus between CSR Disclosure and Financial Performance: A Study on Islamic Sharia-based Banking Companies in Bangladesh. Global Journal of Management And Business Research, XIX, 13-27.
Hossain, M. S., Yahya, S. B., Rahman, S., Sobhani, F. A., & Rahman, R. (2019). Corporate Social Responsibility in Healthcare: A Case of Islamic Banks (IBs) in Bangladesh. Bangladesh Journal of Medical Science, 18(3), 567-573.
LaTour, S. A., & Peat, N. C. (1979). Conceptual and Methodological Issues in Consumer Satisfaction Research. Bloomington: Indiana University Press.
Leventhal, G. S., Karuza, J., Fry, W. R., & Mikula, G. (1980). Justice and Social Interaction. New York: SpringerVerlag.
Marais, A. (2010). Assessing Corporate Social Responsibility in Terms of Its Impact on Sustainable Community Development: Anglo American PLC Programs as Case Study.
Marrewijk, M. V. (2003). Concepts and Definitions of CSR and Corporate Sustainability: Between Agency and Communion. Journal of Business Ethics, 44(2), 95-105.
Mostafa, R. B., & ElSahn, F. (2016). Exploring the Mechanism of Consumer Responses to CSR Activities of Islamic Banks. International Journal of Bank Marketing, 34(6), 940-962.
Muhamat, A. A. (2020). Corporate Social Performance of Takaful Operators Handbook of Research on Theory and Practice of Global Islamic Finance (663-680). Retrieved from https://www.academia.edu/download/85261342/viewtitlesample.pdf
Muhamat, A. A., Jaafar, M. N., & Basri, M. F. (2017). Corporate Social Performance (CSP) Influences on Islamic Bank's Financial Performance. Journal of International Business, Economics and Entrepreneurship (JIBE), 2(1), 11-16.
Muhamat, A. A., & McIver, R. (2019). Linking Governance Qualities and Stewardship Attributes: Findings from Malaysian Takaful Operators. Journal of Islamic Accounting and Business Research, Retrieved from https://www.emerald.com/insight/content/doi/10.1108/JIABR-04-2016-0048/full/html
Muhamat, A.A., Jaafar, M. N., & Basri, M. F. (2017). Corporate Social Performance (CSP) Influences on Islamic Bank's Financial Performance. Journal of International Business, Economics and Entrepreneurship (JIBE), 2(1), 11-16.
Muhamat, A. A., Jaafar, M. N., & Alwi, S. F. S. (2017). Takaful Operators’ Corporate Social Performance (CSP): An Industry Perspective. SHS Web of Conferences, Retrieved from https://www.shs-conferences.org/articles/shsconf/pdf/2017/04/shsconf_icga2017_00001.pdf
Muturi, M. W. (2016). Local Beneficiary Community Perception of Corporate Social Responsibility Practices of Multinational Corporations in Kenya (Unpublished Master's Thesis). University of Nairobi, Nairobi.
Patton, M. Q. (2002). Two Decades of Developments in Qualitative Inquiry: A Personal, Experiential Perspective. Qualitative Social Work, 1(3), 261-283.
Rao, P. B., & Balakrishnan, V. (2010). CSR in a Public Sector Undertaking in India–A Case Study. International Journal of Management (IJM), 1(2), 129-140.
Salehi, M., & Azary, Z. (2009). Stakeholders’ Perceptions of Corporate Social Responsibility: Empirical Evidences from Iran. International Business Research, 2(1), 63-72.
Salkind, N. J. (2010). Encyclopedia of Research Design, 1 (Ed.). Los Angeles: Sage.
Sairally, B. S. (2006). A Study on the Corporate Social Responsibility of Islamic Financial Institutions: Learning from the Experience of Socially Responsible Financial Institutions in the UK (Doctoral Dissertation, Loughborough University, Loughborough). Retrieved from https://s3-eu-west-1.amazonaws.com/
Szczuka, M. (2015). Social Dimension of Sustainability in CSR Standards. Procedia Manufacturing, 3, 4800-4807.
Strong, K. C., Ringer, R. C. & Taylor, S. (2001). The Rule of Stakeholder Satisfaction (Timeliness, Honesty, Empathy). Journal of Business Ethics, 32, 219-230.
Yair, L. (2003). A Study of Learners’ Perceived Value and Satisfaction for Implied Effectiveness of Online Learning Systems. Retrieved from https://search.proquest.com/openview/a3bf4b9b27b6c34fee7345f42643d5ce/1?pq-origsite=gscholar&cbl=18750&diss=y
Yi, Y. (1990). A Critical Review of Consumer Satisfaction (68-123). In V. Zeithaml (Ed.), Review of Marketing. Chicago: American Marketing Association. | ||
|
آمار تعداد مشاهده مقاله: 465 تعداد دریافت فایل اصل مقاله: 392 |
||