Dolatshah, Maryam, Teimourpour, BabaK. (1397). Performance Evaluation of Human Agents in Call Center Using Data Mining Approach. , 52(4), 575-584. doi: 10.22059/jieng.2019.215385.1217
Maryam Dolatshah; BabaK Teimourpour. "Performance Evaluation of Human Agents in Call Center Using Data Mining Approach". , 52, 4, 1397, 575-584. doi: 10.22059/jieng.2019.215385.1217
Dolatshah, Maryam, Teimourpour, BabaK. (1397). 'Performance Evaluation of Human Agents in Call Center Using Data Mining Approach', , 52(4), pp. 575-584. doi: 10.22059/jieng.2019.215385.1217
Dolatshah, Maryam, Teimourpour, BabaK. Performance Evaluation of Human Agents in Call Center Using Data Mining Approach. , 1397; 52(4): 575-584. doi: 10.22059/jieng.2019.215385.1217


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