Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking | ||
| Journal of Information Technology Management | ||
| مقاله 10، دوره 9، شماره 2، 2017، صفحه 355-378 اصل مقاله (758.89 K) | ||
| نوع مقاله: Research Paper | ||
| شناسه دیجیتال (DOI): 10.22059/jitm.2017.61463 | ||
| نویسندگان | ||
| Alireza Alizadeh* 1؛ Mehri Chehrehpak2 | ||
| 1PhD. of Industrial Engineering, Sharif University of Technology, Tehran, Iran | ||
| 2MSc, in Industrial Management, South Tehran Branch, Islamic Azad University, Tehran, Iran | ||
| چکیده | ||
| With increasing use of e-banking system in Iranian banking sector, ignoring the issue of fraud in the system will be very costly for banks and e-banking customers. Fraud in e-banking is due to some security problems (such as weakness in access control systems and inadequate internal control). So, identifying success factor in fraud prevention in e-banking can be useful for e-banking system developers to improve these systems security. In this paper we have tried to identify and rank these success factors for fraud prevention in e-banking systems. For this purpose, we first review the literature to find potential factors, then identified factors were weighted by using fuzzy group multi criteria decision-making model and experts' judgment. The results show that for elimination fraud in e-banking systems it is necessary to pay attention to technical, operational, strategic and financial factors respectively | ||
| کلیدواژهها | ||
| Analytical Hierarchy Process (AHP)؛ Electronic banking؛ Fraud؛ Fuzzy Group Decision Making؛ security | ||
| مراجع | ||
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