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شناسایی و رتبه‌بندی شاخص‌های کلیدی مؤثر بر نگهداری و تعمیرات چابک با استفاده از رویکرد دلفی فازی و دیمتل فازی (مطالعۀ موردی: صنعت خودروسازی ایران) | ||
| مدیریت صنعتی | ||
| مقاله 1، دوره 7، شماره 4، دی 1394، صفحه 641-672 اصل مقاله (557.09 K) | ||
| نوع مقاله: مقاله علمی پژوهشی | ||
| شناسه دیجیتال (DOI): 10.22059/imj.2015.57420 | ||
| نویسندگان | ||
| رضا آقایی* 1؛ اصغر آقایی2؛ رامین محمد حسینی ناجی زاده3 | ||
| 1کارشناس ارشد مدیریت اجرائی، سازمان مدیریت صنعتی، تهران، ایران | ||
| 2استادیار دانشگاه علوم انتظامی، تهران، ایران | ||
| 3استادیار سازمان مدیریت صنعتی، تهران، ایران | ||
| چکیده | ||
| یکی از مهم‌ترین رویکردهای نوین نگهداری و تعمیرات، نگهداری و تعمیرات چابک است. چابکی یکی از مفاهیم اساسی و تأثیرگذار بر افزایش کارایی و اثربخشی عملیاتی هر سازمانی محسوب می‌شود. براساس رویکرد نگهداری و تعمیرات چابک، سازمان‌ها قابلیت‌های چابکی از جمله انعطاف‌پذیری، حرکت سریع و چالاک و... را با مفاهیم نت تلفیق می‌کنند و می‌کوشند تا آماده‌به‌کاری صددرصدی تجهیزات را فراهم کنند. این تحقیق بر آن است تا با بررسی ادبیات مربوط به نگهداری و تعمیرات چابک، شاخص‌های کلیدی و اثربخش نت چابک در صنعت خودروسازی ایران را با استفاده از روش دلفی فازی شناسایی کند و با استفاده از تکنیک دیمتل فازی، رتبه‌بندی تأثیر شاخص‌ها را تعیین کند. نتایج تحقیق بیان می‌کند شاخص‌های کلیدی مؤثر بر نت چابک عبارت‌اند از: تصمیم‌گیری سریع، هماهنگی و همکاری، قابلیت‌ها و زیرساخت‌های فناوری اطلاعات، به اشتراک‌گذاری فعال اطلاعات با شرکا، کمیت و کیفیت خدمت، بهره‌گیری از فناوری مناسب، برنامه‌ریزی صحیح فعالیت‌ها، برنامه‌ریزی تأمین تقاضا، نت خودکنترلی، تعهد مدیران عالی، سبک مدیریت مشارکتی، سازمان مجازی. تصمیم‌گیری سریع تأثیرگذارترین و به اشتراک‌گذاری فعال اطلاعات با شرکا، تأثیرپذیرترین شاخص‌ها هستند. | ||
| کلیدواژه‌ها | ||
| چابکی؛ دلفی فازی؛ دیمتل فازی؛ نگهداری و تعمیرات | ||
| مراجع | ||
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