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بررسی عوامل رفتاری وساختاری موثر بر خادمیت کمیته امدادامام خمینی(ره) | ||
مدیریت دولتی | ||
مقاله 3، دوره 7، شماره 3، مهر 1394، صفحه 459-480 اصل مقاله (955.84 K) | ||
نوع مقاله: مقاله علمی پژوهشی | ||
شناسه دیجیتال (DOI): 10.22059/jipa.2015.56989 | ||
نویسندگان | ||
حسن درویش* 1؛ علیرضا فتحی زاده2 | ||
1دانشیار گروه مدیریت دولتی، دانشگاه پیام نور، تهران، ایران | ||
2دانشجوی دکتری رشتۀ مدیریت دولتی، دانشگاه پیام نور، تهران، ایران | ||
چکیده | ||
هدف نهایی سازمانهای دولتی و عامالمنفعه، عملکردی است که منافع مردم را تأمین کند، از آنجا که نمود این عملکرد در سازمان خادم تجلی مییابد، شناسایی عوامل مؤثر بر شکلگیری این نوع سازمان اهمیت دارد. این مقاله که مبتنی بر پژوهش کمّی است با استفاده از مدلسازی معادلات ساختاری به مطالعۀ عوامل مؤثر بر خادمیت نهاد کمیتۀ امداد امامخمینی(ره) میپردازد. جامعۀ آماری این مطالعه را کلیۀ کارکنان نهاد کمیتۀ امداد امامخمینی(ره) تشکیل میدهد که 257 نفر از آنان بهکمک روش نمونهگیری تصادفی طبقهبندی و بهمنزلۀ نمونۀ آماری انتخاب شدند. دادهها بهکمک پرسشنامۀ پژوهشگرساخته گردآوری شدند و تجزیهوتحلیل آنها با اجرای آزمون معادلات ساختاری و تحلیل عاملی در نرمافزار لیزرل صورت گرفت. یافتههای پژوهش نشان داد آگاهی از عوامل برانگیزانندۀ کارکنان، نگرش و خلق وخوی خادمانه، شکلگیری فضای مناسب خدمت در سازمان، تقویت رفتارهای خادمانه با رهبری خادم و مطالبهگری محیطی، تأثیر شایان توجهی در خادمیت این نهاد دارد. | ||
کلیدواژهها | ||
انگیزههای خادمیت؛ سازمان خادم؛ کنشهای خادمیت | ||
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