Determination of Critical Success Factors for Knowledge Management Implementation, Using Qualitative and Quantitative Tools (Case study: Bahman Automobile Industry)

Karami, Mohsen; Alvani, Seyed Mahdi; Zare, Hamid; Kheirandish, Mehdi

doi:10.22059/ijms.2015.52588

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	Determination of Critical Success Factors for Knowledge Management Implementation, Using Qualitative and Quantitative Tools (Case study: Bahman Automobile Industry)
Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
مقاله 2، دوره 8، شماره 2، تیر 2015، صفحه 181-201 اصل مقاله (291.1 K)
نوع مقاله: Research Paper
شناسه دیجیتال (DOI): 10.22059/ijms.2015.52588
نویسندگان
Mohsen Karami^* ¹؛ Seyed Mahdi Alvani²؛ Hamid Zare³؛ Mehdi Kheirandish⁴
¹Faculty of Management, University of Semnan, Iran
²Faculty of Management, Allame Tabatabai University, Tehran, Iran
³Farabi Campus, University of Tehran, Iran
⁴Faculty of Management, Shahid Sattari University, Tehran, Iran
چکیده
The critical success factors (CSFs) of knowledge management (KM) systems are considered as areas that must be given the required attention for the successful implementation of knowledge management. In this respect and to reduce the failure risk of knowledge management projects, the current paper aims to arrive at a conceptual model by identifying and prioritizing factors for guiding research into the successful implementation of knowledge management systems. After reviewing the research literature, integration and summarization of the factors and conducting a field study, 26 indicators were found and categorized into five groups. Data were collected in two phases: a) performing semi-structured interviews; b) distribution and collection of questionnaires. The next step was data analysis. Transcripts of the interviews were coded and analysed in the qualitative phase and in the quantitative phase, a Friedman test was used for prioritization; confirmatory factor analysis (CFA) was applied to confirm the factors. In conclusion, the model is proposed and suggestions are offered.
کلیدواژه‌ها
Bahman Automobile Industry؛ Critical Success Factors؛ Knowledge Management؛ Knowledge management system implementation؛ Qualitative research tool

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Determination of Critical Success Factors for Knowledge Management Implementation, Using Qualitative and Quantitative Tools (Case study: Bahman Automobile Industry)