سامانه پشتیبانی خدمات اطلاعات

  اخبار و اعلانات

 آمار

تعداد نشریات161
تعداد شماره‌ها6,532
تعداد مقالات70,501
تعداد مشاهده مقاله124,116,035
تعداد دریافت فایل اصل مقاله97,220,506
Ardekani, Saeid Saeida, Morovati Sharifabadi, Ali, Jalaly, Maryam, Eghbali Zarch, Mahmoud. (1392). Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry. , 6(2), 81-104. doi: 10.22059/ijms.2013.32065
Saeid Saeida Ardekani; Ali Morovati Sharifabadi; Maryam Jalaly; Mahmoud Eghbali Zarch. "Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry". , 6, 2, 1392, 81-104. doi: 10.22059/ijms.2013.32065
Ardekani, Saeid Saeida, Morovati Sharifabadi, Ali, Jalaly, Maryam, Eghbali Zarch, Mahmoud. (1392). 'Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry', , 6(2), pp. 81-104. doi: 10.22059/ijms.2013.32065
Ardekani, Saeid Saeida, Morovati Sharifabadi, Ali, Jalaly, Maryam, Eghbali Zarch, Mahmoud. Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry. , 1392; 6(2): 81-104. doi: 10.22059/ijms.2013.32065

Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry

Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies)
مقاله 4، دوره 6، شماره 2 - شماره پیاپی 6، مهر 2013، صفحه 81-104    اصل مقاله (657.1 K)
نوع مقاله: Research Paper
شناسه دیجیتال (DOI): 10.22059/ijms.2013.32065
نویسندگان
Saeid Saeida Ardekani1؛ Ali Morovati Sharifabadi2؛ Maryam Jalaly* 3؛ Mahmoud Eghbali Zarch4
1Associate Professor, Department of Business Management, University of Yazd, Iran
2Assistant Professor, Department of Industrial Management, University of Yazd, Iran
3. M.A. Student in Industrial Management, Department of Industrial Management, Yazd Branch, Jahade Daneshgahi University, Yazd, Iran
4M.A. Student in Industrial Management, Department of Industrial Management, Yazd Branch, Jahade Daneshgahi University, Yazd, Iran
چکیده
The comprehensive assessment model considers the financial and non-financial aspects as balanced scorecard. Also, for more comprehensive results of the investigation, four aspects of the balanced scorecard were used and then by using fuzzy Delphi technique and experts' opinions, the standard aspects of each were achieved in two stages. To determine the importance of each aspect of BSC, the process of fuzzy hierarchical analysis was employed. The results showed that among the four aspects of balanced scorecard, the financial index has the greatest significance, the customer index is in second place, and the third place belongs to growth and learning, and internal processes are in fourth place. In the next stage, the companies studied in the previous level were ranked by fuzzy VIKOR technique according to the indices. The results reveal that company A has the best performance among the ten companies from the perspective of four indices.
کلیدواژه‌ها
Performance Evaluation؛ Balanced scorecard (BSC)؛ Fuzzy Delphi technique؛ Fuzzy analytic hierarchy process (FAHP)؛ Fuzzy Vikor
آمار
تعداد مشاهده مقاله: 4,373
تعداد دریافت فایل اصل مقاله: 4,132


سامانه مدیریت نشریات علمی. قدرت گرفته از سیناوب