همدلی به مثابة سرمایة مهم در بافت سازمانی: تحلیل پدیدارشناختی تعاملات انسانی

Ahmadi Zahrani, M. & Barat, M.R. (2021). Investigating the relationship between self-esteem and organizational commitment with regard to the moderating role of employees' empathy (case study: Isfahan Province Technical and Vocational Organization). A New Approach to Educational Management, 12(3), 169-186. (in Persian)

Arghode, V., Lathan, A., Alagaraja, M., Rajaram, K., & McLean, G. N. (2022). Empathic organizational culture and leadership: conceptualizing the framework. European Journal of Training and Development, 46(1/2), 239-256.

Azeemi, S. F., Ashfaq, F., & Rana, K. S. (2024). Empathetic Influence: Charting a Course for Employee Well-being through Leadership in the Service Sector. Bulletin of Business and Economics (BBE), 13(1).

Bahmani, A., Gholami, R., & Fathizadeh, A.R. (2019). Explaining the mediating role of organizational empathy in the relationship between storytelling and organizational success. Journal of Management Research, 11(2), 141-156. (in Persian)

C Jocson, S. (2022). Level of organizational empathy and job satisfaction among teachers amidst pandemic. European Online Journal of Natural and Social Sciences: Proceedings, 11(4(s)), 257.

Davis, MA. (2009). A perspective on cultivating clinical empathy. Complement Therap Clin Pract, 15(2), 76-79.

Dolamore, S., Lovell, D., Collins, H., & Kline, A. (2021). The role of empathy in organizational communication during times of crisis. Administrative Theory & Praxis, 43(3), 366-375.

Elche, D., Ruiz-Palomino, P., & Linuesa-Langreo, J. (2020). Servant leadership and organizational citizenship behavior: The mediating effect of empathy and service climate. International Journal of Contemporary Hospitality Management, 32(6), 2035-2053.

Kock, N., Mayfield, M., Mayfield, J., Sexton, S., & De La Garza, L. M. (2019). Empathetic leadership: How leader emotional support and understanding influences follower performance. Journal of Leadership & Organizational Studies, 26(2), 217-236.

Lemos Lourenço, M., Rosalia Ribeiro Silva, M., & Santana Galvão Oliveira, R. (2022). University social responsibility and empathy in organizations during COVID-19 pandemic in Brazil. Social Responsibility Journal, 18(4), 806-824.

Masubelele, E. (2024). The role of empathetic leadership in fostering employee job satisfaction in the non-governmental organization.

Mbah, M. F., Milani, S. Z., & Kushnir, I. (2025). The exercise of empathetic leadership at universities. Cogent Education, 12(1), 2450999

Meechan, F., McCann, L., & Cooper, C. (2022). The importance of empathy and compassion in organizations: Why there is so little, and why we need more. In Research handbook on the sociology of organizations (pp. 145-163). Edward Elgar Publishing.

Mehra, V. & Srivastava, S. (2024). The Role of Empathy in Leadership on Employee Satisfaction and Organizational Performance: A Qualitative Analysis. Economic Sciences, 20(2), 107-115.

Mohammad Shafi'i, M., Haghshenas, A., & Afrough, A. (2015). Empathy in the organization with a focus on the role of spirituality in the workplace with a spiritual leadership style approach (Case study: Isfahan University staff). National Conference on Management Research and Humanities in Iran. Tehran.

Mukherjee, T. (2023). The power of empathy: rethinking leadership agility during transition. In Agile Leadership for Industry 4.0 (pp. 175-191). Apple Academic Press.

Muss, C., Tüxen, D., & Fürstenau, B. (2025). Empathy in leadership: a systematic literature review on the effects of empathetic leaders in organizations. Management Review Quarterly, 1-37.

Nazarzadeh, M., Nikpay, I., & Madandar Arani, A. (2021). A Comparative Study of Quantum Management, Human Resource Productivity, and Organizational Empathy in Higher Education (Case Study: Lorestan University and Lorestan University of Medical Sciences). Journal of Management and Education Perspective, 3(1), 109-138. (in Persian)

Parra Vargas, E., García Delgado, A., Torres, S. C., Carrasco-Ribelles, L. A., Marín-Morales, J., & Alcañiz Raya, M. (2022). Virtual reality stimulation and organizational neuroscience for the assessment of empathy. Frontiers in Psychology, 13, 993162.

Ponomariov, B. & McCabe, B. (2017). Professionalism vs. Public service motivation: Can public administration education alleviate the tension?. Administrative Theory & Praxis (M.E. Sharpe), 39(2), 80–99.

Qadeer, A., Amin, A., Aziz, A., Aurangzaib, S., Muzaffar, S., Batool, R., & Rahman, A. U. (2025). Neuroscience of Empathy: Bridging Neurophysiology and Organizational Well-being. Dialogue Social Science Review (DSSR), 3(1), 55-68.

Rahimi Klor, H., Kazemi, Z., & Beigi Firouzi, A. (2020). The effect of sales force ethical climate on organizational identity: The mediating role of organizational happiness and empathy. Ethics in Science and Technology, 15(4), 181-185. (in Persian)

Raina, R. (2022). Moving crisis to opportunities: A corporate perspective on the impact of compassionate empathic behaviour on the well-being of employees. International Journal of Global Business and Competitiveness, 17(2), 239-255.

Tang, S. & Gray, K. (2021). Feeling empathy for organizations: Moral consequences, mechanisms, and the power of framing. Journal of Experimental Social Psychology, 96, 104147.

Widayati, C. C., Arijanto, A., Magita, M., & Septiana, D. (2022). The Effect of Emotional Intelligence, Teamwork, Organizational Culture and Empathy on Employee Performance. In 4th Social and Humanities Research Symposium (SoRes 2021) (pp. 584-588). Atlantis Press.

Zivkovic, S. (2022). Empathy in leadership: how it enhances effectiveness. Economic and Social Development: Book of Proceedings, 454-467.