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ارائۀ الگوی قلدری سازمانی در مراکز آموزشی-درمانی: رویکرد نظریهپردازی دادهبنیاد | ||
فصلنامه پژوهشهای کاربردی روانشناختی | ||
مقاله 15، دوره 16، شماره 3، مهر 1404، صفحه 251-273 اصل مقاله (938.15 K) | ||
نوع مقاله: مقاله پژوهشی | ||
شناسه دیجیتال (DOI): 10.22059/japr.2025.355472.644552 | ||
نویسندگان | ||
علی تقی نیا1؛ حمدالله حبیبی* 2؛ صادق ملکی آوارسین3؛ زرین دانشور هریس1 | ||
1گروه مدیریت آموزشی، دانشکده علوم انسانی، واحد تبریز، دانشگاه آزاد اسلامی ، تبریز، ایران. | ||
2دانشیار، گروه علوم تربیتی، دانشکدۀ علوم تربیتی و روانشناسی، دانشگاه تبریز، تبریز، ایران. | ||
3گروه مدیریت آموزشی، دانشکده علوم انسانی، واحد تبریز، دانشگاه آزاد اسلامی ، تبریز، ایران. | ||
چکیده | ||
هدف پژوهش حاضر ارائۀ الگوی قلدری سازمانی در مراکز آموزشی-درمانی بود. پژوهش از نظر هدف کاربردی و روش آن نظریۀ دادهبنیاد از نوع رویکرد استقرایی بود. میدان پژوهش شامل متخصصان و خبرگان مدیریتی آشنا به قلدری سازمانی و همچنین پزشکان، پرستاران و کارمندان شاغل در مراکز آموزشی-درمانی تبریز در سال 1401 بودند. مشارکتکنندگان 21 نفر (13 مرد و 8 زن) بودند که به روش نمونهگیری گلولهبرفی انتخاب شدند. ابزار گردآوری اطلاعات مصاحبۀ نیمهساختاریافته بود. بهمنظور تجزیه و تحلیل دادهها از تحلیل نظریۀ دادهبنیاد کوربین و استراوس استفاده شد. مطابق نتایج، کدهای زیر مشخص شد: شرایط علی قلدری سازمانی شامل سه کد محوری اعمال قدرت یکجانبه، تبعیض و مدیریت ناکارآمد؛ شرایط زمینهای مؤثر بر قلدری سازمانی شامل چهار کد محوری ضعف شخصیتی، ایجاد ترس، رفتار غیرحرفهای و بیاخلاقی سازمانی؛ شرایط مداخلهگر مؤثر بر قلدری سازمانی شامل چهار کد محوری اجرای ضعیف قانون، نظارت ضعیف، مدیران تحمیلی و مدیریت منابع انسانی ضعیف؛ راهبردهای اعمال قلدری سازمانی شامل سه کد محوری سوءاستفاده از موقعیت شغلی، تحمیل بارکاری اضافی و عدم برخورد ناشی از ضعف مدیریت؛ و پیامدهای قلدری سازمانی شامل هشت کد محوری آسیبهای جسمی-روانی، نارضایتی اربابرجوع، تضعیف روحیۀ کاری، پیشرفت حرفهای ضعیف، هویت حرفهای شکننده، هویت سازمانی شکننده، هرجومرج اداری و ازدستدادن مزیت رقابتی. نتایج این تحقیق میتواند در سیاستگذاری و تدوین برنامههای مقابله با پدیدۀ قلدری در سازمانهای آموزشی-درمانی کاربرد داشته باشد. | ||
کلیدواژهها | ||
دادهبنیاد؛ قلدری سازمانی؛ مدیریت رفتار سازمانی؛ مراکز آموزشی-درمانی | ||
مراجع | ||
منابع
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سهرابی، آ.، حسنزاده، ک.، و مولوی، ز. (1397). نقش قلدری سازمانی در ویژگیهای روانشناختی شغل (درگیری شغلی، استرس و عدم امنیت شغلی) موردمطالعه: شعب یکی از بانکهای منتخب در استان قم. پژوهشهای مدیریت در ایران، ۲۲(۳)، ۱7۹-۱5۹. https://mri.modares.ac.ir/article_473.html
صفوی میرمحله، س. ر.، زرجو، ش.، پورسبحان دورقی، ف.، و کشاورز، م. (1400). اثر قلدری سازمانی بر تنهایی کارکنان: نقش میانجی سرپرستی استثمارگرایانه و باجگیری عاطفی. مطالعات روانشناسی صنعتی و سازمانی، 8(1)، 254-231. https://doi.org/10.22055/jiops.2021.35027.1204
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نداف، م.، رحیمی، ف.، و هادی زاده، ز. (1395). مدلسازی ساختاری از تأثیر سکوت سازمانی و قلدری در تمایل کارکنان به جابهجایی (موردمطالعه: منتخبی از سازمانهای دولتی در کلانشهر اهواز). دو فصلنامۀ پژوهشهای روانشناختی در مدیریت، 2(1)، 144-123. https://dor.isc.ac/dor/20.1001.1.24764833.1395.2.1.5.1
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